Complaints and Feedback Policy

Brenda Whitton Psychology is committed to providing ethical, respectful, and professional psychological services in line with APS Standards and AHPRA Code of Ethics.

If you have feedback or a concern:
You are encouraged to discuss it directly with Brenda Whitton where possible.
Concerns can be raised verbally or in writing.
If you want to submit your feedback or concern in writing, please do so using this email: reception@brendawhitton.com.au, or through our feedback form below.

If your concern cannot be resolved:
You may contact:
Australian Psychological Society (APS) https://psychology.org.au/about-us/contact-us
Australian Health Practitioner Regulation Agency (AHPRA) https://www.ahpra.gov.au/about-ahpra/complaints.aspx
 

No client will be disadvantaged for raising a concern.